Norridgewock, ME 04957
(207) 660-7047
Professional Summary
Efficient and accomplished operations manager with 15+ years of experience in overseeing daily operations and managing staff in animal welfare organizations. Proven track record in creating a positive work environment, achieving low staff turnover, and enhancing operational protocols. Skilled in leadership, customer service, and fostering a positive work culture, with a commitment to driving success in supervisory roles. Strong discipline and stamina demonstrated through an enthusiastic commitment to physical fitness.
WORK EXPERIENCE
Owner/Manager
The Coastal Dog, Inc. - Edgecomb, ME January 2012 to June 2025
• Started business from scratch
• Owner/Manager of staff and operations
• Voted best boarding and daycare facility in Maine
• Very low staff turnover, the majority staying on 6 years or more
Staff Manager
Willow Run Inn for Dogs - Belgrade, ME 2009 to 2011
Staff Management, Daily Operations Overseer, Operations Manager
General Manager of Staff and Shelter Protocols
Coastal Humane Society - Brunswick, ME
Office Manager/Assistant Operations Manager
Lincoln County Animal Shelter - Edgecomb, ME
Shift Supervisor, Adoption Counselor, Veterinary Technician
Kennebec Valley Humane Society-Augusta, ME
EDUCATION
Rhode Island School of Design, Providence, RI
Bachelor of Fine Arts Degree
Gould Academy, Bethel, ME
High School Diploma
SKILLS
• Communication skills
• Supervisory and leadership experience
• Employee engagement and retention
• Conflict resolution
• Team, time and performance management
• Efficiency and profitability improvement
• Customer service
• Business operations
• Computer operation
• POS and productivity software
• Cleaning and sanitization